Return policy

We have a 30-day return policy, which means you have 30 days of receiving the item to request your return.

To be eligible for a return, your article must be in the same condition as you received, unworn or unused, with labels and in the original packaging. You will also need receipt or proof of purchase.

To start a return, you can contact us at info@brilliasboutique.com is accepted,or try our automatic return section and  we will send you a return shipping label as well as instructions on how and where to send the parcel. Articles sent to us without prior request for a return will not be accepted.

You can always contact us for any return question at info@brilliasboutique.com.

 

Damage and problems
Please inspect your order at the reception and contact us immediately if the article is defective, damaged or if you receive a wrong article so that we can assess the problem and correct it.

 

Exceptions/non-refundable items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers or plants), customized products (such as special orders or custom items) and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please get in touch if you have any questions or concerns about your article. Specifically.

Unfortunately, we cannot accept the return of items to the offer or gift cards.

 

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we have received and verified your return. and we will inform you whether the refund has been approved or not. If approved, you will be automatically refunded by your method. original payment. Note that it may take some time as your bank or company. of credit cards to process and record your refund.

 Automatic Return

 

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