Delivery Policy

You can see the preparation time for each product near its availability. The preparation time for most products is 48h. It is even possible for your order to be shipped on the same day if it only includes products with immediate delivery and has been paid before lunch.

The delivery time will depend on the delivery method selected and the country of destination. Note that the indicated delivery time is approximate and refers to working days, 5-8 days for Free standard shipping and Cash on delivery  orders and 3-5 days for Express shippping orders , except for weekends and official holidays.

Brillias Boutique is automated and delivers in almost all countries in the world with fast courier. However, shipments to non-EU destinations may have certain special restrictions or procedures for the management of customs formalities in the duty of the buyer.

All our articles leave the warehouse with the packaging in perfect condition.

The first thing you need to do is check if the number of packages received matches those sent. Secondly, inspect each external package with great care to see if there are signs that it has been hit or wrongly manipulated, such as swelling, diving, holes, boxes in poor condition, courier seals or any sign that might leads to suspicion that goods may be damaged. It is mandatory to leave a note and a signature on the courier delivery, either on paper or digital (PDA), "visibly damaged package" if these signs are present. If you do not sign a package as visible and then present images that have visible damage, the incident will be automatically rejected.

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